Contact information
Last updated: November 3, 2026
Contact Information
VAELLE is a business registered in the State of California, United States, with its registered office at 6420 Wilshire Blvd, Los Angeles, CA 90048, United States.
We would love to hear from you. Whether you need help choosing the right shape, want to check the fit of a frame, or have a question about an order, our team is here to help.
Customer Service
- Email: bambooec35@gmail.com
- Telephone: +1 949-668-2027
- Postal address: 6420 Wilshire Blvd, Los Angeles, CA 90048, United States
- Website: https://vaelleshop.com
Response Times
We aim to reply to every message within 2 business days. During promotional periods this may take slightly longer.
Order Support
For the fastest help, please include your order number in your message. If your question concerns a delivery in progress, see our Shipping Policy; if it concerns a return or refund, see our Refund Policy.
Your Rights
Any personal information you share with us is handled in accordance with our Privacy Policy. If you have any privacy-related question or wish to make a request regarding your personal information, please use the email address above.
Related Policies
- Privacy Policy — how we collect, use and disclose personal information.
- Terms of Service — the general terms that govern your use of this website.
- Terms of Sale — the terms that apply to your purchase of products.
- Shipping Policy — how and when we deliver your order.
- Refund Policy — how to return an item and receive a refund.
- Legal Notice — publisher information and intellectual property notices.